How to choose a pickup point? Once you have received a delivery notice, you can choose one of the available pickup points. To do this, go to the Colis Privé website, Read more » 25 March 2024
The pickup point does not have my parcel The pickup point sent you a notification with their address and the date of your parcel’s availability. Did you visit the pickup point after the Read more » 25 March 2024
The pickup point is closed You can find the opening times of your pickup point on the notification that has been sent to you. You can also visit our website Read more » 25 March 2024
Why was my parcel delivered to the pickup point if I requested a home delivery? An initial delivery attempt has been made to your home address. If your parcel could not be delivered at the first attempt, and in response Read more » 25 March 2024