Accessibility Statement (RGAA 4.1.2)
Accessibility Statement
CMA CGM undertakes to make its websites, intranet, extranet and software packages accessible [and its mobile applications and digital street furniture] in accordance with Article 47 of Law No. 2005-102 of 11 February 2005.
To this end, it implements the following strategy and actions:
- Multi-year accessibility plan 2024-2026 : CMA CGM is currently working on a comprehensive remediation plan for all of its assets, which will result in a detailed roadmap for 2024-2026 by the end of 2025. Group Multiyear Accessibility Plan 2025-2027
- Actions carried out in 2025, audit of the Colis Prive application and creation of: audit report, coding tips, design guidelines to help the application teams remediate issues.
This accessibility statement applies to : https://colisprive.fr/en/
Compliance Status
https://colisprive.fr/en/https://maia.cma-cgm.com/ is in partial compliance with the General Accessibility Improvement Framework (RGAA), version 4.1.2 due to the non-conformances listed in the audit report file.
Test results
The compliance audit conducted by IBM Consulting reveals that:
- 42% of the criteria of the RGAA version 4 are met
Non-compliant critera
List of no-compliant criteria
- Criteria 1.1: Is there a text alternative for every image that provides information?
- Criteria 1.2: Is every decorative image correctly ignored by assistive technologies?
- Criteria 1.3: For each information-bearing image with a text alternative, is this alternative relevant (excluding special cases)?
- Criteria 3.1: In each web page, the information should not be given solely by colour. Was that rule respected?
- Criteria 3.2: In each web page, is the contrast between the color of the text and the color of its background high enough (except in special cases)?
- Criteria 5. 6 For each data table, are each column headers and row headers declared correctly?
- Criteria 6.2 In each web page, does each link have a title?
- Criteria 7.1: Is every script compatible with assistive technologies, if necessary?
- Criteria 7.3: Can each script be controlled from the keyboard or any other pointing device (except in special cases)?
- Criteria 7.4 For each script that initiates a context switch, is the user notified or in control?
- Criteria 8.7 In each web page, is each language change indicated in the source code (except in special cases)?
- Criteria 9.1: Is the information on each web page structured by the appropriate use of headings?
- Criteria 9.4 In every web page, is every quote correctly indicated?
- Criteria 10.4 In each web page, does the text remain legible when the font size is increased by at least 200% (except in special cases)?
- Criteria 10.12: In each web page, can the text spacing properties be redefined by the user without loss of content or functionality (except in special cases)?
- Criteria 11.1: Does each form field have a label?
- Criteria 11.5 In each form, are fields of the same nature grouped together, if necessary?
- Criteria 11.10 Is the input check used in each form in a relevant way (except in special cases)?
- Criteria 11.11: In each form, is the input check accompanied, if necessary, by suggestions for correcting input errors?
- Criteria 12.1 Does each set of pages have at least two different navigation systems (except in special cases)?
- Criteria 12.7 Is there a skip or quick access link to the main content area in each web page (except in special cases)?
- Criteria 12.8: Is the tab order consistent on every web page?
Exemptions for disproportionate burden
- Not applicable
Content not subject to the accessibility obligation
- Not applicable
Establishment of this accessibility statement
This declaration was shared by IBM Consulting to CMA CGM on 28/01/2026.
Technologies used to create colis prive.cma-cgm.com
- HTML5
- CSS
- JavaScript
Test environment
Content restitution checks were performed based on the combination provided by the RGAA 4 baseline, with the following versions:
- Chrome Browser : v144.0.7559.97
- NVDA : v2025.1.2
Tools to assess accessibility
· Color Contrast Analyzer: v3.5.2
· NVDA: v2025.1.2
· Physical Keyboard
· Equal Access Accessibility Checker Version: v4.0.4
· Chrome Browser: v144.0.7559.97
Pages of the site that have been verified for compliance
PAGE01 : Accueil https://colisprive.fr/en/
PAGE02 : Mentions légales https://colisprive.fr/en/mentions-legales/
PAGE03 : Aide https://colisprive.fr/en/need-help/
PAGE04 : Delivery reschedule https://colisprive.fr/en/reschedule-a-delivery/
PAGE05 : Ecommerce solution https://colisprive.fr/en/our-e-commerce-solutions/
PAGE06 : Colis privé essentiel https://colisprive.fr/en/colis-prive-essential/
PAGE07 : Delivery partner https://colisprive.fr/en/become-a-delivery-partner/
PAGE08 : Join us https://colisprive.fr/en/working-for-colis-prive/PAGE09 : About us https://colisprive.fr/en/who-are-we/
PAGE10 : CSR commitments https://colisprive.fr/en/our-csr-commitments/
PAGE11 : News https://colisprive.fr/en/our-news/
PAGE12 : Parcel tracking https://colisprive.com/moncolis/pages/detailColis.aspx?numColis=99112233445575012
PAGE13 : Modify delivery Mon Colis Privé – Delivery attempt managementPAGE14 : Neighbour delivery Mon Colis Privé – Delivery attempt managementPAGE15 : ParcelShop delivery Mon Colis Privé – Delivery attempt management