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Online assistance (FAQ link) available on moncolisprive.fr allows you to access answers to questions frequently asked to our Customer Service. You can also contact us

In order to track your parcel during the various stages of its delivery, you are asked to provide your parcel number. This number serves as

Once your parcel has been handled by Colis Privé, you can track it at any time on our website. To do this, enter your parcel

Yes, since 2006, Colis Privé has been the only carrier, alongside La Poste, to hold the ARCEP postal licence. This means that our delivery drivers

Our deliveries are made between 8 a.m. and 7 p.m. Your parcel will be left in your letterbox if this is possible, or by hand