Our news

Colis Privé delivers to letterboxes, to your caretaker or to a third party. If, after checking, you still have not received your parcel, you can

Colis Privé must carry out checks to identify the cause of the delay. You can file a complaint on our website www.colisprive.fr, select the “File

This is because the delivery driver needs additional information to access your address, such as an access code or more details about it. Before scheduling

You have two options: Either the delivery person has ticked the box “We will drop it off at a pickup point near you”: In this