You are asking me for additional information

This is because the delivery driver needs additional information to access your address, such as an access code or more details about it.

Before scheduling a second delivery, please check your address and complete it, or even add some practical information (description, directions, etc.).

You can send us this information on our website by clicking on the “arrange a delivery date” button.

This explanatory video will help you. You can also choose delivery to a pickup point.