Our bespoke professional parcel shipping solutions for e-merchants
Because well-delivered parcels = satisfied customers!
Your parcels delivered in record time!
In 24 or 48 hours, anywhere in France, to homes, collection points, lockers, or a neighbour’s home
Want to send your parcels with total peace of mind? Whether to a home, a collection point, a locker or a neighbour, we have the solution to suit your customers’ needs, anywhere in France!
ARCEP-licensed and a major player in local delivery services thanks to our extensive network, Colis Privé guarantees competitive rates and smooth logistics for e-commerce professionals. The way we see it, every parcel has a special mission: to arrive on time, stress-free, to delighted (and loyal!) end customers.
Ready to boost your delivery logistics? Take a look at our offers!
Express home delivery in 24-48 hours
Home
In letterboxes
or in person
At a neighbour-relay
+500 specific
pickup points
Delivery of your business parcels to collection points within 48 hours
To retail collection points
More than 5,500
collection points
To lockers
More than 1,500 lockers
open 24/7
At a neighbour collection point
More than 500 neighbour
collection points
At a neighbour-relay
More than 500 neighbour
collection points
Good news for your parcels!
For two months, we’re making your life even easier :
Collection is free for all our Essentiel customers.
No need to move, we pick up your parcels directly from your location.
The result? More time for your customers, fewer hassles for you.
Because our mission is clear : to simplify your daily operations and boost your business.
Your parcels delivered on time (and your budget optimised). Mission accomplished!
A good price is like a well-packaged parcel – it avoids unpleasant surprises! With us, there are no hidden costs, just transparent prices tailored to your delivery needs – in France, Belgium and Luxembourg.
Need tailor-made pricing? Our experts are here to help.
Send your parcels now with our professional rates!
For any questions regarding the tracking of your parcel, please, click here.
The information collected is processed by Colis Privé to respond to your contact and/or partnership request. You have the right to access, query, rectify, and delete your personal data, to limit processing, and the right to data portability. You also have the right to define directives regarding the preservation, deletion, and communication of your personal data after your death. These rights can be exercised by email at the following address: donnees-personnelles@colisprive.com. Additionally, you have the right to file a complaint with the Commission Nationale de l’Informatique et des Libertés, located at 3 Place de Fontenoy, TSA 80715, 75334 PARIS CEDEX 07. Learn more about the management of your data and your rights.
Your business is unique. So are our tools!
At Colis Privé, we believe that your business deserves more than a copy-paste approach. We understand your logistics flows, and can adapt and optimise them using solutions tailored to your needs.
MCP “My Colis Privé”: real-time tracking of your shipments
A real-time, collaborative, efficient tool
Web Service integration to automate your shipments
Interface with the Colis Privé Web information system
EDI, designed for you
Bespoke EDI development to monitor even the tiniest details in your processes!
EASY CONNECT – Simple, fast, connected
Easily integrate Colis Privé delivery solutions into your CMS and marketplaces.
Connect your e-commerce orders in just a few clicks and manage all your shipments from a single dashboard.
Partner of the biggest e-commerce platforms
| We work with PrestaShop, Shopify, WooCommerce, Magento and more. Whatever your e-commerce platform, we can be integrated in 2 clicks to offer your customers smooth, fast, stress-free delivery. |
Why choose Easy Connect ?
A real time saver
An automated, ready-to-use solution. Plug it in, and it works.
Naturally multichannel
CMS, marketplaces… Easy Connect adapts to your tools.
Trusted
and time-tested
Over 400,000 orders processed every month, that’s rock solid.
100%
free
A turnkey solution accessible to all Colis Privé customers.
Simplified returns
Your customers drop off their parcels at a pick-up point, and… we take care of the rest!
So you can focus on growing your business.
Step 1
Parcel drop-off
Your customer simply returns their parcel at a local pick-up point.
Step 2
We take over
Transport, tracking, management…
That’s our job.
Step 3
You stay focused
Less logistics = more energy to grow your business.
NEW
Colis Privé adapts to your needs with Ad Valorem insurance
| Flat-rate insurance | Insured parcel value excluding tax | Insurance rates excluding tax per package |
|---|---|---|
| Level 1 | 200 € | 1,50 € |
| Level 2 | 300 € | 1,80 € |
| Level 3 | 500 € | 2,95 € |
| Level 4 | 1000 € | 6,10 € |
| Level 5 | 2000 € | 12,50 € |
| Level 6 | 5000 € | 30,00 € |
- 6 levels of insurance
- Eligibility for home delivery with signature upon receipt
- Maximum compensation value per parcel:
- Home delivery: up to €5,000
- Out-of-home delivery: up to €1,000
Colis Privé in a few figures
parcels delivered
in 2024
low-carbon
delivery
delivery
partners
pickup points
in France
Need a delivery partner to boost your e-commerce business?
You’ve got parcels to send, and we’ve got the logistics solutions to match. Tailored, no-nonsense expertise to keep your business moving (and your customers happy).
Deliver fast
Delivery in 24-48 hours, to homes or to our network of collection points
Deliver well
Secure letterbox delivery for your smaller parcels, even in private residences
Deliver together
Dedicated support to help develop your business
Deliver with a smile
Your satisfaction is our priority
Deliver at competitive rates
Tailor-made offers + transparent billing = the best prices for parcel delivery
Your customer service deserves a boost!
Your mission, if you accept it, is to let us take care of your customer relations.
With Colis Privé, you can benefit from:
- A dedicated expert (Monday to Friday)
- An ultra-simple dashboard for tracking your parcels
- Support for using our tools
Further information
What are the maximum dimensions for a parcel?
For home delivery or delivery to a pickup point, the maximum dimensions are:
- Length + width + height: 150 cm
- Longest side: up to 100 cm
For lockers delivery, the maximum dimensions are:
- 64 cm x 38 cm x 39 cm
What is the maximum weight of a parcel?
- For home delivery, the maximum weight of a parcel is 30 kg
- For lockers and pickup points delivery, the maximum weight of a parcel is 20 kg
What goods are ineligible for transport?
As a principle, Colis Privé prohibits the transportation of all dangerous goods subject to ADR regulations.
For more information, we invite you to consult the page regarding ADR standards here.
What packaging should I use for my business parcels?
Colis Privé offers ready-to-send packaging for all types of items:
- Cardboard boxes (sizes S to XL)
- Bubble envelopes for documents and small items
- Customised kits for fragile products
What is Colis Privé doing for the environment?
Colis Privé is committed to pursuing tangible environmental protection goals.
Visit our CSR commitments page to find out more.
How to send a parcel to Europe at the best price?
Colis Privé offers shipping solutions to Belgium and Luxemburg with tracking and express delivery. Ask for a personalised quote for your professional deliveries to France and abroad!
Let’s go further together!
Just like these professionals, trust us with your deliveries.
Thanks to Colis Privé, we benefit from tailored assistance and a responsive customer service team. What’s more, the price is reasonable and there are no nasty surprises. It’s an efficient and cost-effective partnership! Diane R., founder of the Fashion Curvy brand
Diane R., Founder of the Fashion Curvy brand
