Our parcel shipping solutions
for e-merchants
At home, at a retailer or in lockers, we follow all the wishes of your customers
Discover our 24 hours or 48 hours delivery services which can be adapted
to your customers' needs
Colis Privé is a major player in last-mile delivery, ARCEP licence-holder and leading parcel delivery brand. It offers a complete service from parcel collection through to delivery to your customers.
24/48H home
At your home
In person or in your mailbox
48 hour pickup points
At a retailer
+ 5,000 pickup
points
From a locker
+ 1,500 lockers
open 24/7
At a neighbour-relay
+500 specific
pickup points
At a neighbour-relay
+500 specific
pickup points
Reverse
Parcel return
Parcel drop off at a collection point
Delivery tailored to e-merchants
*Offer valid on the first 2 invoices for any subscription to our ‘Essentiel’ offer until May 31, 2025. Learn more
Contact us to become a customer
For any questions regarding the tracking of your parcel, please, click here.
The information collected is processed by Colis Privé to respond to your contact and/or partnership request. You have the right to access, query, rectify, and delete your personal data, to limit processing, and the right to data portability. You also have the right to define directives regarding the preservation, deletion, and communication of your personal data after your death. These rights can be exercised by email at the following address: donnees-personnelles@colisprive.com. Additionally, you have the right to file a complaint with the Commission Nationale de l’Informatique et des Libertés, located at 3 Place de Fontenoy, TSA 80715, 75334 PARIS CEDEX 07. Learn more about the management of your data and your rights.
Tailor-made tools
Colis Privé can provide you with integration options to suit your structure and your needs.
MCP "My Colis Privé"
An efficient and collaborative real-time tool
Web service
Interface with the Colis Privé Web
information system
Electronic data interchange (EDI)
Customised EDI development with supporting specifications
Solutions for e-commerce professionals
Colis Privé collaborates with the largest e-commerce platforms to offer its delivery services.
Coming soon
How can these solutions be integrated?
From our first meeting, Colis Privé will propose the solution best suited to your needs.
A dedicated contact person will help you set up your integration solutions.
Colis Privé in figures
+5,000
pickup points in mainland France
Why choose delivery with Colis Privé?
If you’re a professional e-merchant, we will put our expertise to work to find the right solutions for your logistics needs!
Delivery flexibility
To home and within our network of pickup points
Delivery efficiency
Access to mailboxes and private residences
Team
support
Dedicated support in the development of your business
Customer
satisfaction
Your satisfaction is our priority
Control
your budget
With our tailor-made offers
An all-in-one service for you and your customers
From collecting your parcel to delivery, let us take care of your customer relations
- A dedicated contact person available Monday to Friday
- Help with using the MCP tool
- Help with getting to grips with the management tools
What are the maximum dimensions for a parcel?
For home delivery or delivery to a pickup point, the maximum dimensions are:
- Length + width + height: 150 cm
- Longest side: up to 100 cm
For lockers delivery, the maximum dimensions are:
- 64 cm x 38 cm x 39 cm
What is the maximum weight of a parcel?
- For home delivery, the maximum weight of a parcel is 30 kg
- For lockers and pickup points delivery, the maximum weight of a parcel is 20 kg
What goods are ineligible for transport?
As a principle, Colis Privé prohibits the transportation of all dangerous goods subject to ADR regulations.
For more information, we invite you to consult the page regarding ADR standards here.
What is Colis Privé doing for the environment?
Colis Privé is dedicated to achieving specific environmental protection goals.
Visit our page on our CSR Commitments for more information.
They trust us
The information collected is processed by Colis Privé to respond to your contact and/or partnership request. You have the right to access, query, rectify, and delete your personal data, to limit processing, and the right to data portability. You also have the right to define directives regarding the preservation, deletion, and communication of your personal data after your death. These rights can be exercised by email at the following address: donnees-personnelles@colisprive.com. Additionally, you have the right to file a complaint with the Commission Nationale de l’Informatique et des Libertés, located at 3 Place de Fontenoy, TSA 80715, 75334 PARIS CEDEX 07. Learn more about the management of your data and your rights.