Our parcel shipping solutions
for e-merchants

Discover our 24 hours or 48 hours delivery services which can be adapted
to your customers' needs

Colis Privé is a major player in last-mile delivery, ARCEP licence-holder and leading parcel delivery brand. It offers a complete service from parcel collection through to delivery to your customers.

24/48H home

At your home

In person or in your mailbox

48 hour pickup points

At a retailer

+ 5,000 pickup
points

From a locker

+ 1,500 lockers
open 24/7

At a neighbour-relay

+500 specific
pickup points

At a neighbour-relay

+500 specific
pickup points

Reverse

Parcel return

Parcel drop off at a collection point

Contact us

    The information collected is processed by Colis Privé to respond to your contact and/or partnership request. You have the right to access, query, rectify, and delete your personal data, to limit processing, and the right to data portability. You also have the right to define directives regarding the preservation, deletion, and communication of your personal data after your death. These rights can be exercised by email at the following address: donnees-personnelles@colisprive.com. Additionally, you have the right to file a complaint with the Commission Nationale de l’Informatique et des Libertés, located at 3 Place de Fontenoy, TSA 80715, 75334 PARIS CEDEX 07. Learn more about the management of your data and your rights.

    Tailor-made tools

    Colis Privé can provide you with integration options to suit your structure and your needs.

    3 integration solutions adapted to your needs:

    MCP "My Colis Privé"

    An efficient and collaborative real-time tool

    Web service

    Interface with the Colis Privé Web
    information system

    Electronic data interchange (EDI)

    Customised EDI development with supporting specifications

    Solutions for e-commerce professionals

    Colis Privé collaborates with the largest e-commerce platforms to offer its delivery services.

    Coming soon

    How can these solutions be integrated?

    From our first meeting, Colis Privé will propose the solution best suited to your needs.
    A dedicated contact person will help you set up your integration solutions.

    Colis Privé in figures

    25 sorting agencies and 5 hubs
    76 million parcels delivered in 2023
    20% low-carbon delivery
    3,500 delivery partners
    +5,000 pickup points in mainland France

    Why choose delivery with Colis Privé?

    If you’re a professional e-merchant, we will put our expertise to work to find the right solutions for your logistics needs!

    Delivery flexibility

    To home and within our network of pickup points

    Delivery efficiency

    Access to mailboxes and private residences

    Team
    support

    Dedicated support in the development of your business

    Customer
    satisfaction

    Your satisfaction is our priority

    Control
    your budget

    With our tailor-made offers

    An all-in-one service for you and your customers

    From collecting your parcel to delivery, let us take care of your customer relations

    • dedicated contact person available Monday to Friday
    • Help with using the MCP tool
    • Help with getting to grips with the management tools
    Further information

    For home delivery or delivery to a pickup point, the maximum dimensions are:

    • Length + width + height: 150 cm
    • Longest side: up to 100 cm

    For lockers delivery, the maximum dimensions are:

    • 64 cm x 38 cm x 39 cm
    • For home delivery, the maximum weight of a parcel is 30 kg
    • For lockers and pickup points delivery, the maximum weight of a parcel is 20 kg

    As a principle, Colis Privé prohibits the transportation of all dangerous goods subject to ADR regulations.

    For more information, we invite you to consult the page regarding ADR standards here.

    Colis Privé is dedicated to achieving specific environmental protection goals.

    Visit our page on our CSR Commitments for more information.

    They trust us