About us

Colis Privé: the delivery (p)reference

Created in 2012, Colis Privé has become France’s leading private postal operator. As a B2C specialist in parcel delivery to
customers’ home and to pickup points, the company offers a complete portfolio of delivery solutions tailored to the needs of e-commerce, with delivery times of 24 to 48 hours.

With a network of more than 5,000 pickup points, Colis Privé Store, the Colis Privé pickup point brand, is continuing to grow and is integrating parcel delivery between private individuals (C2C). Colis Privé has also been offering its services in Belgium and Luxembourg since 2021, using a sorting hub in Willebroek near Antwerp. Since 2022, Colis Privé has been controlled by CEVA Logistics, the logistics subsidiary of the CMA CGM Group.

“They make Colis Privé”:
Putting people first

Since its creation in 2012, Colis Privé has been consistently committed to putting people at the centre of its priorities. The women and men of the company make up our greatest asset. It owes its strength and success to the involvement, engagement and versatility of its employees – all driven by the same objective of satisfying customers by ensuring the superior level of quality that is our defining characteristic.

‘Colis Privé is France’s leading challenger in the parcel delivery sector. We’re present at every key stage, from the first to the last mile. Our ambition is to grow the business while maintaining a high level of service quality and an impeccable customer experience. ’

Bernard de Guillebon, General Manager, Colis Privé

Colis Privé in figures

5
hubs

25
sorting agencies

5,000
Colis Privé Stores in France

76 million
parcels delivered

3,500
delivery partners

20%
low-carbon delivery

Discover the Colis Privé group

Colis Privé France

Fast, efficient deliveries throughout France, ensuring first-class logistics.

Colis Privé Belgium-Luxembourg

Reliable distribution across borders, offering a hassle-free delivery experience.

Colis Privé Store

An essential platform for simplified shipping, providing a seamless online purchasing experience.

Our CSR commitments

For the past two years, Colis Privé has exceeded legal requirements by committing to concrete reduction targets through voluntary national and international programmes.

The Colis Privé network, in France, Belgium and Luxembourg

Colis Privé France now delivers more than 76 million parcels per year thanks to our 3,500 subcontracted delivery partners.

The logistics are based on four national platforms (hubs) in Lille, Orléans, Lyon and Ile-de-France, and 110 regional and local agencies throughout France, ensuring fast, well organised delivery solutions.

It’s Colis Privé background and experience that we are using in Belgium in order to always look for the best way to offer you the optimal delivery solution.

Our services,
Solutions that suit our customers

Colis Privé has created tailor-made services to meet the needs of its customers by focusing on three key areas: short delivery times, competitive rates and optimal quality of service

Shipping, Your parcel’s journey

Colis Privé delivers an average of almost 200,000 parcels a day. From the moment your e-merchant prepares your parcel to the moment it reaches your home, find out about how your parcel gets to you

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Our service quality

Colis Privé’s top priority is to achieve the highest level of quality. To do so, we have set ourselves ambitious targets in terms of delivery times and customer satisfaction.