Late 2020, Colis Privé signs with DHL to handle their international flows in France. Four years later, the scoreboard shows +30% volume growth per year and an award at DHL’s European convention in Milan. In between? A collaboration that evolved at the right pace.
Starting with one service, building a complete offer
Initially, Colis Privé delivers to home addresses for DHL. Simple, effective. Then the scope expands: out-of-home solutions with relay points and lockers, reverse logistics, returns management. Each new service integrates naturally, proof that both companies speak the same operational language.
Colis Privé innovates with secure delivery via PIN code and QR code, a market first. DHL, rooted in European practices, pushes its French partner to accelerate on paperless processes for parcel deposits at relay points. Result: an exchange of expertise that elevates both players.
Demanding standards as a driver
“DHL, highly demanding on quality, pushes us to aim for excellence,” Colis Privé acknowledges. This rigor materializes through dedicated support teams on both sides, daily performance monitoring, and action plans that don’t stay in drawers.
The 30% annual growth is no accident. It stems from an ability to anticipate, adjust, and continuously improve. Last July, at DHL’s annual convention in Milan, Colis Privé was recognized for its ramp-up. Recognition that carries weight, coming from a key player in global logistics.
Heading to Europe in 2026
The playing field is expanding. Early 2026, Colis Privé will be able to deploy its services across 28 European countries by leveraging DHL’s network. This expansion reflects a shared vision: offering e-commerce businesses and their customers flexible, responsible delivery alternatives, particularly through the most extensive out-of-home network in Europe.
For Colis Privé, this internationalization marks a pivotal milestone. For DHL, it’s confirmation that their French partner has the capacity to play in the European arena.
Four years of collaboration, +30% annual growth, European expansion ahead: when a player like Colis Privé commits long-term with DHL, trust is clearly there.
