Cookie Policy

1. Definitions

  1. Cookies are pieces of information deposited on an internet user’s terminal equipment by the server of the website visited. They are used by a website to send information to the internet user’s browser and allow this browser to send information back to the originating site (for example, a session identifier or the choice of a language).
  1. Only the issuer of a cookie can read or modify the information it contains.
  1. There are different types of cookies:
  • session cookies that disappear as soon as you leave the site;
  • permanent cookies that remain on your terminal until they expire or until you delete them using your browser’s features.
  1. You are informed that, during your visits to the Colis Privé website, cookies may be installed on your terminal equipment.

2. What cookies do we use and for what purpose ?

5. The cookies used on the site are as follows:

    • Functional or customization cookies: These cookies ensure the proper functioning of the Site. They become active when you register or log in to a Service. This category of cookies does not store any personal data. They also allow improving the functionality and customization of the Site. These cookies are mandatory. They are deposited by Colis Privé. They are kept for a period of 13 months from their deposit on the terminal.
    • Audience measurement or analytical cookies: These cookies allow statistical studies to be carried out about the site’s traffic in order to measure and improve its performance. These cookies allow Colis Privé to know how the site is used by internet users and to better meet their expectations. They are deposited by Google. They are kept for a period of 14 months from their deposit on the terminal.
    • Video cookies: they allow video content to be broadcast on the Site or access videos on other sites, such as YouTube. We do not control the duration of storage of these cookies.

3. Consent

6. During your first visit to our site, you are offered the option to accept or refuse the use of certain cookies.

7. If you do not wish cookies to be installed or read on your terminal equipment, a refusal cookie will be deposited on your equipment, so that Colis Privé records the information that you have objected to the use of cookies. If you delete this refusal cookie, it will no longer be possible to identify you as having refused the use of cookies.

8. Likewise, when you accept the use of cookies, a consent cookie is installed.

9. Consent or refusal cookies must remain on your terminal equipment. You can change your preferences at any time as indicated in the following section entitled “Managing cookies”.

4. Managing cookies

10. You have several options for deleting and managing cookies and other trackers.

4.1 Browser settings
11. While most browsers are set by default to accept cookies, you have the option, if you wish, to choose to accept all cookies, to systematically reject them, or to choose which ones you accept according to their issuer. You can also regularly delete cookies from your terminal via your browser.

12. However, remember to set all the browsers on your different terminals (tablets, smartphones, computers…).

13. For managing cookies and your choices, the configuration of each browser is different. It is described in your browser’s help menu, which will allow you to find out how to modify your cookie preferences. For example:

–for Internet Explorer™: http://windows.microsoft.com/en-us/windows-vista/Block-or-allow-cookies ;

–for Safari™: https://support.apple.com/en-us/HT201265 ;

–for Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en ;

–for Firefox™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences ;

–for Opera™: http://help.opera.com/Windows/10.20/en/cookies.html.

14. However, please note that by setting your browser to refuse cookies, certain features, pages, or areas of the site will not be accessible, for which we cannot be held responsible.

4.2 Publisher opposition modules
15. You can choose to disable certain third-party cookies by going directly to the issuer’s page. For example:

–to disable Google Analytics cookies, go to the page: https://tools.google.com/dlpage/gaoptout.

4.3 Cookie management module
16. Finally, a module allows you to choose which cookies you want to accept and which ones you want to refuse on this site.

17. At any time, by clicking on the banner that appears at the bottom of your browsing window, you can access the module and modify your preferences.

5. Colis Privé’s commitments regarding Cookies

18. Colis Privé is committed to protecting your privacy and respects the following two principles:

– cookies never allow your address, date of birth, or phone number to be known.

– Colis Privé will not provide any personal information to advertisers or third-party sites that display our ads based on your interests. If your terminal is used by multiple people, or if it has multiple browsing software, the content displayed to other users may correspond to your preferences.

6. Personal Data Protection

19. In the context of the use of cookies as described in this document, Colis Privé may process personal data concerning you as the data controller.

20. The data collected is essential to achieve the objectives pursued by each cookie. They are only intended for the authorized services of Colis Privé and/or the company issuing the third-party cookies.

21. Personal data collected via cookies are never kept for longer than necessary to achieve the purpose of the cookie, which is a period of 14 months.

22. In accordance with the provisions of the General Data Protection Regulation, individuals have the right to query, access, rectify, erase, object for legitimate reasons, limit processing, and portability regarding all data.

23. You have the right to define specific post-mortem instructions regarding the retention, erasure, and communication of your personal data.

24. Requests regarding the exercise of your rights are made by email to the address, donnees-personnelles@colisprive.com or by post to the following address:
                                                                                                DPO

                                                                                           Colis Privé

                                                                      10 place de la Joliette – Atrium 10.6

                                                                                      13002 Marseille

 

providing proof of your identity by any means, including by providing a copy of your identity card.

25. You also have the right to lodge a complaint with the CNIL (3 place de Fontenoy 75007 Paris) in France.

26. For further information, please refer to the Personal Data Protection Policy.