Locker Delivery: How Does It Work?
You are a customer of one of our partner websites (Amazon or others) and wish to place an order with delivery to a locker. However, you’re unsure how this parcel pickup method works or how to retrieve your package once it’s arrived.
Let’s go over what a parcel locker is, how it works, and how to easily collect your parcel.
⚠️ Please note: our lockers are available for parcel pickup only, not for sending parcels.
What is a locker?
Also called a 24/7 parcel locker, a locker is a self-service delivery system made up of secure compartments. Each locker can receive parcels weighing up to 20 kg, within specific size limits to ensure they fit inside the compartment.
Why choose locker delivery?
One of the biggest advantages of parcel lockers is their unlimited access:
They are available 24 hours a day, 7 days a week. This is possible because the lockers are installed outdoors, so you can access them at any time, even late at night or on weekends.
Lockers are often located in supermarket parking lots, near convenience stores, or in other public access areas. So if you want to pick up your parcel on a Sunday at 11 p.m., you can!
Why is locker pickup faster?
Locker delivery saves you time.
Unlike home delivery—where you have to be available during a fixed 4-hour window—or store pickup—where you must wait in line during business hours—locker pickup takes just a few seconds.
You simply enter your pickup code at the locker terminal. The system tells you which compartment contains your parcel, and you can retrieve it instantly.
How do I get my locker code?
Your locker pickup code is sent to you by email and SMS as soon as the parcel is available.
This code gives you secure access to your delivery, allowing you to pick it up anywhere in France, at your convenience.
Is locker delivery secure?
Yes, despite being accessible 24/7, locker delivery is just as secure as store pickup or home delivery.
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Your locker is protected by a unique access code
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Only the recipient with the code can unlock the compartment
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Most lockers are installed in monitored, secure areas, often under video surveillance
In summary
Locker delivery is a flexible, fast and secure solution for collecting your parcels at your convenience—no need to wait at home or queue in-store. It’s ideal for customers looking for more autonomy and time savings.